Terms and Conditions
with regard to the use of READY MY TRIP website.
Please read these terms and conditions
of use carefully before accessing, using or obtaining any materials,
information, products or services. By accessing the READY MY TRIP website,
mobile or tablet application, or any other feature or other READY MY TRIP
platform (collectively, 'Our Website'), you agree to be bound by these terms
and conditions ('Terms') and our Privacy
Policy. If
you do not accept all of these Terms, then you may not use Our Website. In
these Terms, 'we', 'us', 'our' and 'READY MY TRIP' refer to READYMYTRIP.COM,
and 'you' and 'your' refers to you, the user of Our Website i.e. customer.
We may modify these Terms for any grounds—at
any time—by posting a new version on Our Website; these changes do not affect
rights and obligations that arose prior to such changes. Your continued use of
Our Website following the posting of modified Terms will be subject to the
Terms in effect at the time of your use. Please review these Terms periodically
for changes. If you object to any provision of these Terms or any subsequent
modifications to these Terms or become dissatisfied with Our Website in any
way, your only option is to immediately terminate use of Our Website.
1. We do
not sell travel products
Our Website is a travel search engine. READY
MY TRIP does not provide, own or control any of the travel services and
products that you can access through Our Website, such as flights, accommodations,
rental cars, holiday packages, or travel insurance (the 'Travel Products'). The
Travel Products are owned, controlled or made available by third parties (the
'Travel Providers') either directly (e.g., airline) or as an agent (e.g.,
online travel agency). The Travel Providers are responsible for the Travel
Products. The Travel Provider’s terms and privacy policies apply to your
booking, so you must agree to and understand those terms. Furthermore, the
terms of the actual travel provider (airline, hotel, tour operator, etc.) apply
to your travel, so you must also agree to and understand those terms. Your
interaction with any Travel Provider accessed through Our Website is at your
own risk; READY MY TRIP does not bear any responsibility should anything go wrong
with your booking or during your travel.
The display on Our Website of a Travel
Product or Travel Provider does not—in any way—imply, suggest, or constitute a
recommendation by READY MY TRIP of that Travel Product or Travel Provider, or
any sponsorship or approval of READY MY TRIP by such Travel Provider, or any
affiliation between such Travel Provider and READY MY TRIP. READY MY TRIP hosts
content, including prices, made available by or obtained from Travel Providers.
READY MY TRIP is in no way responsible for the accuracy, timeliness or
completeness of such content. Since READY MY TRIP has no control over the
Travel Products and does not verify the content uploaded by the Travel
Providers, it is not possible for us to guarantee the prices displayed on Our
Website. Prices change constantly and additional charges (e.g., payment fees,
services charges, checked-in luggage fees, local taxes and fees) may apply, so
you should always check whether the price asked for a booking is the one you
expected. As we’re not the seller
at READY MY TRIP we don’t set prices, so it’s not possible for us to guarantee
what other companies are selling. Our service lets you quickly and easily
compare results from many travel sites at once. In this sense, READY MY TRIP is
a search engine and we don't guarantee prices we find. Some Travel Products may
also be sold in another currency than the one preset or chosen by you for the
display of the search results. Our currency conversion is for informational
purposes only and should not be relied upon as accurate or real-time; actual
rates may vary, and your payment provider (e.g., your credit card company) may
charge conversion fees and apply another date’s currency rate.
2.
Booking through READY MY TRIP
If you make a booking through Our
Website for Travel Products, that booking is made with the Travel Provider
named on the booking page and Our Website only acts as a user interface.
Accordingly, READY MY TRIP has no responsibility for the booking or the Travel
Product because READY MY TRIP has no involvement in creating the description of
the Travel Product, in defining the price and any fees, or in providing the
Travel Products that you book. If you have any issues or disputes with your
booking and/or the Travel Product, you agree to address and resolve these with
the Travel Provider and not with us.
3.
Intellectual property
We, along with our business affiliates,
the Travel Providers and other licensors, own all of the text, images,
software, trademarks, service marks and other material contained on Our
Website. You will not copy or transmit any of the material except if you are
doing so for your personal, non-commercial use. All copyright, trademark and
other proprietary rights notices presented on Our Website must appear on all copies
you print. Other non- READY MY TRIP product, service, or company designations
on Our Website belong to those respective third parties and may be mentioned in
Our Website for identification purposes only. You should contact the
appropriate third party for more complete information regarding such
designations and their registration status. Your use of and access to Our
Website does not grant you any licence or right to use any of the marks
included on Our Website.
4.
Use of Our Website
You may only use and register to become
a user of Our Website or Trips if you are of sufficient legal age and can enter
into binding contracts. If you become a registered user or make a booking
resulting in the creation of a Trips account, you are responsible for maintaining
the secrecy of your passwords, login and account information. You will be
responsible for all use of Our Website by you, anyone using your password and
login information (with or without your permission) and anyone who you allow to
access your travel itineraries. All information that you provide to us must be
accurate and up-to-date. If any of your information changes, you must
immediately update it. If you have reason to believe that your account is no
longer secure (e.g., loss, theft or unauthorised disclosure or use of your
information or computer or mobile device used to access Our Website), you must
promptly change your Personal information that is affected.
If you decide to have messages or other
communications from Our Website sent directly to your mobile device, you are
solely responsible for keeping us updated with your current phone number,
respectively updating to the latest version of the mobile app, and for any
charges incurred by receiving such messages. We will not be liable for
information sent to a device that is associated with your outdated mobile phone
number or using an outdated mobile app. If you install any software or enable
any service that stores information from Our Website on any mobile device or
computer, it is your responsibility, prior to transfer or disposal of such
device, to remove your information or otherwise disable access to such software
or service in order to prevent unauthorised access to your information or
account.
You may only use Our Website to search
for legitimate travel deals; you may not use Our Website to make any false,
fraudulent or speculative reservation or any reservation in anticipation of
demand. By using Our Website, you agree to comply with laws that apply to the India
and your own country, including laws that apply to exporting technical data.
In addition, you agree not to do any of
the following without prior express written permission from READY MY TRIP:
(i) Access the site with any manual or
automated process for any purpose other than your personal use or for inclusion
of READY MY TRIP pages in a search index. Use of any automated system or
software to extract data from Our Website ('screen scraping'), for commercial
or non-commercial purposes, is prohibited;
(ii) Violate the restrictions in any
robot exclusion headers on Our Website or bypass or circumvent other measures
employed to prevent or limit access to Our Website;
(iii) deep-link to any portion of Our
Website for any purpose;
(iv) use any device, software or routine
that interferes or attempts to interfere with the normal operation of Our
Website or take any action that imposes an unreasonable load on our computer or
network equipment;
(v) reproduce, duplicate, copy, sell,
trade, resell or exploit Our Website;
(vi) use any feature of Our Website for
any purpose that is unlawful, harmful, or otherwise objectionable or
inappropriate, as determined by us;
(vii) post or distribute any material
on Our Website that violates the rights of any third party or applicable law;
(viii) use Our Website to collect or
store personal data about others;
(ix) use Our Website for any commercial
purpose; or
(x) transmit any ad or promotional
materials on Our Website
We may, at our sole discretion, at any
time and without advance notice or liability, suspend, terminate or restrict
your access to any or all component(s) of Our Website. Furthermore, you can
delete your account anytime.
You further agree not to:
Circumvent, disable or otherwise
interfere with security-related features of Our Website or features that
prevent or restrict use or copying of any content or enforce limitations on the
use of Our Website or any content on the Website;
Impersonate any person or entity, or
otherwise misrepresent Your affiliation with a person or entity;
Intentionally or unintentionally
violate or encourage others to violate any applicable law, statute, ordinance
or regulation;
Provide false or deceptive information;
Solicit personal information from
anyone;
Delete, add or otherwise change other
people’s User Content;
Remove or alter any copyright or other
proprietary notices on or in connection with any content on the Website;
Publicly disparage anyone or any User
Content;
Publish or post threats of violence, or
promote or encourage others to engage in violence or illegal activity.
Please report abusive content to email support@ readymytrip.com if you see it.
5.
Trips
If you use Trips, you are solely
responsible for the travel information and other content that you upload,
transmit or share with us or others on or through Trips (collectively, the
'Trips Information'), and you represent and warrant that you are not
transmitting or sharing Trips information that you do not have permission to
share. It is your job to create backup copies and replace any Trips information
you provide us with at your expense.
When you provide us with Trips
information or make a booking through READY MY TRIP, you authorise us to make
copies as we deem necessary in order to facilitate the storage and assimilation
of the Trips information. By providing us Trips information, you represent and
warrant that you have the right to give us an irrevocable, perpetual,
non-exclusive, transferable, fully-paid, worldwide licence (with the right to
freely sublicense) to use, copy, modify, reformat, translate, syndicate and
distribute that Trips information that we receive from you for any purpose,
including business, commercial, marketing, advertising, or otherwise, and to
prepare derivative works of (or incorporate into other works) that Trips
information. You may remove your Trips information from Trips at any time, but
the licence that you have granted will remain in effect. You understand that we
do not control nor are we responsible for reviewing Trips information. However,
we reserve the right to review, edit, or delete any Trips information or your
account at any time.
6.
Assurance disclaimer
Our Website, all content and services
provided on Our Website and all itineraries that you obtain through Trips are
provided on an 'as-is' and 'as available' basis. Our content is largely
generated in an automated fashion; errors can and do happen. We usually have
many search results, but we are not comprehensive and do not display all
available providers and offers. Accordingly, we do not always display the
lowest available price. READY MY TRIP expressly disclaims—to the fullest extent
permissible—all warranties of any kind, whether express or implied, including,
but not limited to, any implied warranties of merchantability, fitness for a
particular purpose, title, non-infringement, and security and accuracy, as well
as all warranties arising by usage of trade, course of dealing, or course of
performance. Hotel ratings displayed on this Website are intended as only
general guidelines, and READY MY TRIP does not guarantee the accuracy of the
ratings. We make no guarantees about the availability of specific products and
services.
7.
Our liability is limited
We (together with our officers,
directors, employees, representatives, shareholders, affiliates, and
providers), to the extent permitted by law, hereby expressly exclude any
responsibility and liability for (a) any loss or damages to, or viruses that
may infect, your computer equipment or other property as the result of your
access to Our Website, your downloading of any content from Our Website or your
use of Trips or (b) any injury; death; loss; claim; act of god; accident;
delay; or any direct, special, exemplary, punitive, indirect, incidental or
consequential damages of any kind (including—without limitation—lost profits or
lost savings), whether based in contract, tort, strict liability or otherwise, that
arise out of or is in any way connected with: (i) any use of Our Website, Trips
or our content; (ii) any failure or delay (including—without limitation—the use
of or inability to use any component of this Website for reservations or
booking); or (iii) the performance or non-performance by us or any Travel
Provider, even if we have been advised of the possibility of damages to such
parties or any other party. Some states or countries do not allow this
limitation of liability, so the limitations above may not apply or apply only
partially to you.
8.
INDEMNIFICATION
Subject to these Terms, you will
defend, indemnify and hold us and each of our officers, directors, employees
and agents harmless from and against any claim, cause of action, liability,
expense, loss or demand, including—without limitation—reasonable legal and
accounting fees, arising out of, or in any way connected with your breach of
these Terms or the agreements made part of these Terms by reference, your
breach of any applicable law, and your use of or access to Our Website, Trips
or the Intellectual Property.
9.
Links
Our Website may contain links to other
websites that we do not operate or control and for which we are not responsible
('Other Websites'). We provide these links for your reference and convenience
and do not endorse the contents of Other Websites and accept no responsibility
for them or for any loss or damages that may arise from your use of them. You
should refer to the separate terms of use, privacy policies, and other rules posted
on Other Websites before you use them. You agree not to create a link from any
website, including any website controlled by you, to Our Website.
10.
SUPPLIER RULES AND RESTRICTIONS
Additional terms and conditions of
third party suppliers will apply to your reservation and purchase of
travel-related goods and services that you select. Please read these additional
terms of use carefully.
You agree to abide by the terms and
conditions of purchase imposed by any third party supplier with whom you elect
to deal, including, but not limited to, payment of all amounts when due and
compliance with the third party supplier's rules and restrictions regarding
availability and use of fares, products or services. Additionally, you agree to
only pay for airfare and other travel products via physical credit cards and
other approved payment methods as displayed at checkout and not via virtual
credit card or other payment methods as may be prohibited by a travel service
provider or us from time to time. We reserve the right to cancel your booking
if full payment is not received in a timely fashion.
Some hotel suppliers may require you to
present a credit card or cash deposit upon check-into cover additional expenses
during your stay. Such deposit is unrelated to any payment received by us or
payable for your hotel booking.
You acknowledge that some third-party
suppliers offering certain services and/or activities may require you to sign
their liability waiver prior to participating in the service and/or activity
they offer. You understand that any violation of any such supplier’s rules and
restrictions may result in cancellation of your reservation(s), READY MY TRIP
is not responsible for this.
In particular, if you have purchased an
airfare, please ensure you read the full terms and conditions of carriage
issued by the supplier, which can be found on the supplier’s website. Airlines
may, with or without notice, cancel or reschedule your flight. It is your
responsibility to check on the scheduled departure time ahead of travel. READY
MY TRIP shall not be responsible for, or the failure to inform you of, any
cancellation of your flights, or changes in your flight schedule. You may be
offered the opportunity to book a reservation for a combination of two one-way
tickets instead of a roundtrip ticket. Combined one-way tickets may provide a
greater choice of flights and can be combined on the same airline or on
different airlines. Unlike roundtrip tickets, each one-way ticket is subject to
its own rules, restrictions, and fees. If one of these flights is affected by
an airline change (e.g. cancellation or rescheduling) that causes you to make
changes to the other flight, you will be responsible for any fees incurred for
making changes to the unaffected flight. The circumvention of an air carrier's
rules, including practices such as back-to-back ticketing (purchasing two or
more tickets with overlapping travel dates in order to circumvent minimum stay
requirements) and hidden-city ticketing (purchasing tickets including segments
which the purchaser does not intend to use in order to circumvent an air
carrier's pricing structure), is prohibited by many air carriers. The use of
prohibited ticketing practices may result in the air carrier taking actions,
including the cancellation of the ticket, denied boarding, revocation of
frequent flier miles and other benefits, additional charges to the purchaser's
credit card, additional charges collected at the airport, or future invoicing
11.
PRIVACY STATEMENT
READY MY TRIP believes in protecting your
privacy. Please click here to review our current Privacy policy which also
governs your use of the Website and is incorporated by reference, to understand
our practices:
12.
BOOKING, CANCELLATION, REFUND AND AMENDMENT CHARGES
If you want to change any details of
your itinerary (such as changing to a different hotel or changing your
departure date or airport), we will do our best to help but cannot guarantee
that changes can be made. You should call our Service Center numbers provided
in website. We do not charge an amendment fee, however any charges passed on to
the READY MY TRIP by the suppliers such as airlines and hotels will be payable
(if any). The price of your new arrangements will be based on the prices that
apply on the day you ask for the change. These prices may not be the same as
when you booked the products or services. . In case of a no-show or
cancellation, refund will be done after deducting of airport taxes and fees as
per the airlines terms & condition provided in their websites. Please read
the additional terms of use of third party suppliers before cancellation or
changing your booking.
13.
TRAVEL DESTINATIONS
You are responsible for ensuring that
you meet foreign entry requirements and that your travel documents, such as
passports and visas (transit, business, tourist, and otherwise), are in order
and any other foreign entry requirements are met. The READY MY TRIP has no
special knowledge regarding foreign entry requirements or travel documents. We
urge customers to review travel prohibitions, warnings, announcements, and
advisories issued by the relevant governments prior to booking travel to
international destinations. Information on conditions in various countries and
the level of risk associated with travel to particular international
destinations can be found at relevant government’s website.
You are responsible for checking all
the items relevant to passport, visa and Health Information ensuring your
travel documents are in order.
Passport and Visa: You must consult the
relevant Embassy or Consulate for this information. Requirements may change and
you should check for up-to-date information in good time before booking and
departure. We accept no liability if you are refused entry onto the flight or
into any country due to failure on your part to carry the correct passport,
visa or other documents required by any airline, authority or country,
including countries you may just be transiting through. This includes all stops
made by the aircraft even if you do not leave the aircraft or airport.
Health: Recommended inoculations for
travel may change at any time and you should consult your doctor on current
recommendations before you depart. It is your responsibility to ensure that you
obtain the recommended inoculations, take all recommended medication and follow
all medical advice in relation to your trip.
BY OFFERING RESERVATIONS FOR TRAVEL
PRODUCTS IN PARTICULAR INTERNATIONAL DESTINATIONS, READY MY TRIP DOES NOT
REPRESENT OR WARRANT THAT TRAVEL TO SUCH AREAS IS ADVISABLE OR WITHOUT RISK,
AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH
DESTINATIONS.
14.
FARES AND PRICES
Subject to the below, you acknowledge
and agree that your debit or credit card will be charged by READY MY TRIP or
the supplier(s) with which your booking is made (as applicable) for the total
booking price of the travel services in full at the time of the booking, which
includes the price displayed on the Website, plus tax recovery charges, and
service fees.
Airfare is only guaranteed once the
purchase has been completed and the tickets have been issued. Airlines and
other travel suppliers may change their prices without notice.
Prices and fees for some low-cost
flights originating overseas, or additional baggage fees for certain airlines,
may be in another currency (e.g. EUR).The actual amount charged by the low-cost
carrier may slightly differ due to varying exchange rates applied by different
card issuers. In addition, your statement may include a conversion or
transaction fee (which may be in a foreign currency) charged by your card
issuer to process the transaction. READY MY TRIP is not associated with these
additional fees and will not be held liable for any fees relating to varying
exchange rates and card issuer fees.
We do not charge an amendment fee for
changes made by you on any bookings except air bookings, where we do charge an
amendment fee. However, the relevant third party supplier may charge a fee in
connection with any changes, which will be payable by you (if any). The price
of your new arrangements will be based on the prices that apply on the day you
ask us to make the change. These prices may not be the same as when you booked
the products or services.
15.
General
We may change the site and these Terms
at any time, in our sole discretion and without notice to you. You are
responsible for remaining knowledgeable about these Terms. Your continued use
of the site constitutes your acceptance of any changes to these Terms and any
changes will supersede all previous versions of the Terms. Unless otherwise
specified herein, all changes to these Terms apply to all users, including
those enrolled before the date the changes take effect. Furthermore, we may
terminate this agreement with you under these Terms at any time by notifying
you in writing (including by email) and/or, if you are a registered user, by
cancelling your account and your access to your account. Nothing contained in
these Terms will be deemed to constitute either party as the agent or
representative of the other party, or both parties as joint venturers or
partners for any purpose. You may not assign, delegate or transfer your rights
or obligations under these Terms. We may assign our rights and duties under
these Terms without such assignment being considered a change to the Terms and
without notice to you, provided your rights under these Terms are not
prejudiced. One or more patents may apply to this site and to the features and
services accessible via the site, including—without limitation. If we fail to
act with respect to your breach or anyone else's breach on any occasion, we are
not waiving our right to act with respect to future or similar breaches. If a
court finds any of these Terms to be unenforceable or invalid, that Term will
be enforced to the fullest extent permitted by applicable law and the other
Terms will remain valid and enforceable. These Terms, together with those
agreements made a part of these Terms by reference, make up the entire
agreement between us relating to your use of Our Website, including Trips, and
replace any prior understandings or agreements (whether oral or written)
regarding your use of Our Website.
These Terms & Conditions and the
relationship between User and READY MY TRIP shall be governed in accordance
with the laws of India without reference to conflict of laws principles. User
agree that all claims, differences and disputes arising under or in connection
with or in relation to the Terms & Conditions or any transactions entered
into on or through the Marketplace or the relationship between User and READY
MY TRIP shall be subject to the exclusive jurisdiction of the courts at KOLKATA
(West Bengal) and User hereby agree to and accept the jurisdiction of such
courts.
Website is operated by:
READY MY TRIP
Sukhobrishti ,Flat No A38/403 New town ,
Kolkata Pin 700135